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Our Results

91 %

Customer Service Satisfaction

97 %

Rate of Suppliers Signing the CSR Commitment

25

Sustainability Awards

Farglory group overall performance 2023

Sustainable  Brand

Sustainable Brand

Farglory Group considers brand image to be its most important asset. The brand not only represents our image and identity, but also establishes a presence in our customers’ minds and creates an overall perception of Farglory Group. We haven’t changed in terms of cherishing our brand. Therefore, in addition to constantly enhancing brand awareness and brand recognition, we also pay attention to the realization of customers’ rights through our brand, with an aim to make the brand more meaningful.

Brand Value

Customer Rights and Service Quality

Being consistent internally and externally is the social responsibility of the brand

While moving toward the second 50 years, Farglory Group has re-examined and re-positioned ourselves in terms of the values we bring to the market, customers, and the general public. Additionally, based on the core values, three main directions have been identified in the following order:
 
  • Farglory Brand Philosophy: Dream Bigger. Do Together
  • Farglory Brand Value: Partners
  • Products and services of the Farglory Group’s eight business sectors: Cross-sector Living Experiences

The philosophy of “Dream Bigger. Do Together.” and the “Partners” spirit of co-creation bring diverse and innovative “cross-border living experiences” to the market, customers, and the general public, representing the true value of Farglory’s brand in the marketplace.
 
Brand Value
Never forgetting our original intention of being “people-oriented”

Farglory returns to its roots: seeing things from the customers’ perspective and focusing on the Group’s three main directions by responsibly building each product and moving toward more sustainable management.
  • Data: Every aspect of data is cloud-based and digitized.
  • Speed: Extracting insight from data and immediately launching products and services that meet consumer expectations.
  • Storytelling: Seeing things from customers’ perspectives and bringing out the value and warmth of life through the use of context and storytelling.

We connect our business sectors and expand our one-point services into a concentrated network of experiences. We implement the concept of sharing by focusing on cohesion and caring for people. We cherish the relationship with each and every customer and protect the rights and interests of each and every one of them. 
 
Customer Rights and Service Quality
Sustainable  Governance

Sustainable Governance

Behind a sustainable brand is a mindset of sustainable governance. For our stakeholders, sustainable governance represents the enhancement of operating systems, regulatory compliance, digital data security, risk control & management, and information sharing in all aspects. Looking ahead to the next 50 years, Farglory Group is ready to move forward in a more stable manner.

Sustainable Management

Regulatory Compliance

Coexistence with all things today brings a thriving future

In 2022, the joint efforts of our senior management and internal seed groups sparked our sustainable vision of “NEX Community”, with a reminder put in our office elevator hall:
“New and old coexisting: Old materials transform into new décor. People and enterprise coexisting: Talents converge to shape the corporate value. Dream co-creating: People and things converge here to thrive and blossom externally through Farglory’s Passage of Dreams.”


It is our sincere hope that every building site constructed, service provided, and corporate culture conveyed by Farglory in the future will demonstrate the concept of mutual prosperity and sharing among people, the environment, and society.
Sustainable Management
Comply with laws and regulations modestly and implement them thoroughly

Corporate integrity is built on regulatory compliance. To the outside world, Farglory Group is committed to developing transparent communication with the government, civic organizations, and other stakeholder groups, and strives to fulfill corporate social responsibility in the event of disputes. As for internal corporate governance, we strictly implement regulatory risk assessment and control, and we formulate customized training programs every year based on the needs of each business sector and the legal issues that colleagues and junior and senior management may face. In doing so, we prevent the occurrence of any wrongdoing and unlawful acts.

In addition to regulatory compliance programs, Farglory Group sees the fostering of basic regulatory knowledge in citizens as our personal responsibility; therefore, we also offer general regulatory education and training by combining ESG corporate culture and civic responsibility issues. This action encourages employees to break away from the idea of passive compliance with the law and move toward active compliance with the law.
Regulatory Compliance

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